Privacy Policy

Last modified: November 7th 2023

Welcome! We appreciate your visit to our website (https://cledp.com) (the “Site”). This site is owned by Creative Love Egg Donation, LLC d/b/a Creative Love Egg Donation & Surrogacy Agency, a Florida limited liability company. Creative Love Egg Donor & Surrogacy Agency (“Agency”, “we”, “our” or “us”) is dedicated to securing your personal data and upholding your privacy rights. This Privacy Policy clarifies our approach to gathering, utilizing, and safeguarding your personal information and your rights concerning that data. Please read this Privacy Policy attentively. If you disagree with any terms, discontinue use of the Site immediately.

Data We Collect and How We Gather It

Over the past year, we have collected various types of personal data (PD), sensitive personal data (SPD), and other relevant information through different methods. Here’s an overview of what we gather and how:

Information Collected Automatically

When you visit our website, certain details are automatically captured from your browser or mobile device. This may include your IP address, proxy server, internet provider, browser type, device model, operating system, and browsing behavior on our site. We analyze this data to enhance website functionality and improve marketing efforts.

Website Interaction and Cookies

By accessing our website and accepting cookies, some of these small data files may store your personal details.

Understanding Cookies

Cookies are tiny text files placed on your computer or mobile device when you visit certain websites. They store a unique identifier and, in some cases, additional details that allow our web server to recognize your device.

By allowing cookies, you grant us and our trusted partners permission to place, store, and access the cookies listed above on your device to enhance your experience.

How We Collect and Use Your Information

We gather various types of personal data (PD) through different interactions, whether you sign up as a user, purchase products or services, participate in surveys, or engage with our website. Below is an overview of how we collect and use this information.

Information Provided During Registration or Purchases

When you create an account or make a purchase, we may request details such as your first and last name, email address, phone number, and other relevant contact information. This allows us to provide our services efficiently and fulfill transactions.

Surveys and Questionnaires

If you choose to complete a survey or questionnaire, we may collect additional personal details, some of which may be sensitive. This could include demographic details such as your age range, gender, ethnicity, religious preferences, geographic location, and other voluntarily shared data.

Location Tracking

When you access our services, we may determine your physical location using technologies like GPS and IP tracking. These tools help us identify nearby Wi-Fi networks, cell towers, and other relevant location-based information.

Integration with Google API Services

By using our website, you agree to Google’s Privacy Policy and Terms of Service. When handling data from Google APIs, including personal data, we comply with the Google API Services User Data Policy. Our employees, contractors, and partners are also required to adhere to these guidelines.

Communication Through Chat and Contact Forms

Our website features chat tools and contact forms, allowing you to communicate with us online or via email. Even if you do not purchase a product or service, we may collect details such as your name, email address, and any additional information you choose to share with us.

Website Analytics

We use Google Analytics to analyze website traffic and user behavior. This tool provides insights into visitor demographics, interests, browsing habits, and how often users interact with our site. The data helps us enhance our marketing, advertising, and website experience. However, we do not merge Google Analytics data with personally identifiable information. You can opt out of Google Analytics tracking by visiting: Google Analytics Opt-Out.

Remarketing and Targeted Advertising

We utilize remarketing strategies to show targeted advertisements to users who have previously visited our website. Similar to how an online store might remind you about a product you viewed but didn’t purchase, our remarketing efforts allow ads for our services to appear on other websites and devices. This process involves cookies that track browsing activity, which you can manage by opting out at Network Advertising Choices.

Google Ad and Content Network Tracking

Third-party services, including Google, use cookies and other tracking technologies to personalize advertising based on your browsing history. These tools analyze visited pages, clicked ads, purchases, and search terms to deliver relevant ads. You can control these ad preferences by opting out at About Ads Choices 

How We Use and Share Your Personal Information

We collect personal data (PD) to enhance your experience and provide the services you request. Below is an overview of how we use, communicate, and share this information.

How We Utilize Your Information

We may use your personal data to:

  • Respond to inquiries regarding our products, services, or customer support.
  • Notify you about updates, agreements, or policy changes.
  • Process payments and facilitate billing for purchases.
  • Enable communication with other users when applicable.
  • Detect and prevent fraudulent activity or security risks.
  • Deliver the products and services you have requested.
  • Send updates regarding our website, offerings, and services.
  • Address disputes, troubleshoot issues, and enforce our policies.
  • Respect your preferences regarding data sharing, including opting out of certain disclosures as permitted by law.

We may share your personal data with affiliated entities, including our parent company, subsidiaries, or joint venture partners, provided they adhere to the same privacy standards outlined in this policy. We also establish privacy agreements with service providers and contractors who assist us in delivering our services.

Communication and Marketing Preferences

Emails and Promotional Messages

When you interact with our platform, we use your provided email address to communicate important information regarding our services. Additionally, we may send promotional messages about our offerings or those of our affiliated partners unless you choose to opt out. You can modify your email preferences at any time through your account settings or by contacting us directly.

Calls, Text Messages, and Push Notifications

If you provide a mobile or landline number, you consent to receive communications from us via text, phone calls, or push notifications. While this is optional, declining communication via these channels may affect certain services. You can opt out at any time using the provided opt-out mechanisms or by reaching out to us.

Sharing Your Data with Third Parties

No Sale of Personal Data

We do not sell or lease your personal data for marketing purposes. However, we may aggregate non-personal data for analytical or commercial use, which does not include personally identifiable information.

Third-Party Service Providers and Contractors

In some cases, we may disclose your personal data to third-party vendors and service providers who support our operations. These entities include, but are not limited to, payment processors, analytics providers, legal professionals, auditors, IT support services, customer service centers, and logistics partners. We ensure that all third-party providers comply with applicable privacy laws and contractual obligations.

Communication and Marketing Preferences

Emails and Promotional Messages

When you interact with our platform, we use your provided email address to communicate important information regarding our services. Additionally, we may send promotional messages about our offerings or those of our affiliated partners unless you choose to opt out. You can modify your email preferences at any time through your account settings or by contacting us directly.

Legal Basis for Data Collection and Processing

Our collection and use of personal data are guided by applicable laws and regulations. We ensure that all data processing activities align with legal standards and privacy protections.

Safeguarding Third-Party Privacy

If you choose to share information about others on our website, you must ensure you have their permission. While we do not assume liability for user-generated content, we will take action to remove any posts brought to our attention that violate the privacy of others.

Browser Tracking Preferences

Certain web browsers allow users to enable “Do Not Track” settings to limit tracking of online activities. However, our website does not currently recognize or respond to these settings. To manage tracking preferences, you may adjust your browser’s security settings as outlined in your browser’s user guide.

External Website Links

Our platform may feature links to third-party websites for user convenience. However, we do not control or oversee these external sites, nor are they governed by our privacy policy. Accessing these websites is done at your own discretion and risk.

Children’s Privacy Protection

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from individuals under 16. If you are a parent or guardian and believe your child has provided personal data, please contact us. We may require proof of identity before taking action to prevent unauthorized account modifications. If we discover that a minor is using our platform, we will take steps to remove their information promptly. Please note that we do not actively verify users’ ages and assume no liability for such matters.

Email Communication Policy

You have full control over whether you receive emails from us or our partners. If you wish to stop receiving promotional emails, you can opt out at any time. We do not sell, trade, or rent email addresses to third parties without explicit consent, except in the case of a company sale, merger, or bankruptcy proceedings.

Security Measures and Data Protection

We employ industry-standard security protocols and authentication mechanisms to safeguard your personal information. Our third-party service providers also adhere to strict security practices. Sensitive personal data is given additional layers of protection. However, despite our best efforts, no system can guarantee absolute security. We strongly advise you to keep your login credentials secure and never share your password with others.

Updates to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be reflected on our website, and in cases where significant updates affect how we handle your data, we will notify you via email using the address associated with your account. Your continued use of our services after policy updates indicates acceptance of the revised terms. If you have questions regarding our privacy practices, please reach out to us using the contact details provided in this policy, info@cledp.com